Q. Help, no information is displayed!

You have probably double clicked in index.html or another html file directly from your computer and opened the website in either Google Chrome or in Internet Explorer.

In both browsers jSunnyreports will not display any data.

Internet Explorer

Upgrade to version or higher.

Google Chrome

This is caused by a security “feature” which prevents Chrome opening the JSON files stored locally. The fix is to add a start parameter to Chrome. –allow-file-access-from-files

Create a shortcut with this start parameter.

On Windows:

chrome.exe –allow-file-access-from-files

On Mac:

open /Applications/Google\ Chrome.app/ –args –allow-file-access-from-files

Q. Website is not created at all

In this case it is most probably a permissions issue. On Windows this is probably because you have installed jSunnyreports somewhere in your \Program Files\ folder ( Or Program Files ( x86 ) ).

Simplest solution is to install and run jSunnyreports from c:\tools\jsunnyreports.

On Linux check that the output directory is accessible from the user jSunnyreports is executed from.